Ovex offers comprehensive managed services to relieve the I.T. department from the time consuming support related to users’ desktops and laptops management.

This managed service can be isolated to end-user support on desktops and laptops or add-in additional services as a Single Point of Contact or to add other applications or equipment such as wireless / cellular device support.

Our methodology involves transition from current management consoles to a remote management console from which our expert agents can monitor and support users.

After the initial transition and roll out of our desktop management agent, we are able to monitor systems via a simple internet connection.

Managed services are offered in bundled services or add-hoc.

Asset management and inventory tracking

Software license usage and compliance

Patch management

Software distribution

Virus protection

Online backup

App support and Front Line help desk